Account Manager - B2B / Saas Sales Specialist

Who are we?

At Bayt.com, we are committed to empowering people to lead better lives by providing them with the tools and information to build their lifestyle of choice. We are passionate about our services and seek to deliver the best customer experience. Not only are we devoted to our work and customers but most meaningfully to each other’s success. We want to better every life we come in contact with and have a lasting positive impact on the community. 

What do we value?

1. We strive to be the best 
2. We obsess about empowering others to lead better lives
3. Create value by doing more with less
4. Embrace change with a positive attitude
5. Communicate openly, honestly, and often

Job Summary

We are looking for an experienced Sales Specialist to join our team. The successful candidate will be responsible for selling recruitment and tech licensing solutions to enterprise companies. You will work closely with clients to understand their business needs and develop customized solutions to meet those needs.

Responsibilities

• Develop and maintain a pipeline of new business opportunities by conducting outbound calls and emails to potential clients
• Meet with potential customers through regular physical and telephonic meetings, build relationships with clients, and understand their business needs
• Conduct needs assessments and present recruitment and tech licensing solutions to clients
• Negotiate and close sales deals
• Build a strong pipeline and consistently meet and exceed monthly, quarterly, and annual sales quotas.
• Increase Bayt.com's product portfolio sales per customer through active customer needs assessment and solution recommendations
• Identify up-sell and cross-sell opportunities by building long-term relationships and providing quality customer service.
• Lead online demonstrations to clients.
• Provide professional after-sales support to enhance the client’s success.  
• Remain in frequent contact with the existing clients and prioritize retention as a major focus.  
• Respond to complaints and resolve issues to ensure client success and satisfaction.
• Maintain accurate records of all sales activities and follow-up tasks in the CRM system
• Work collaboratively with the sales team and other departments to ensure customer satisfaction
• Deliver service that is consistent with Bayt.com's values and customer promise.

Qualification

• Bachelor's Degree in Business Administration, Marketing, or  Information Technology
• 3+ years of demonstrated track record of meeting/exceeding sales targets of B2B solutions
• Work experience in the SaaS industry would be an advantage

Required Skills

• High aptitude for sales (Preferably B2B sales).
• Strong networking and connections in Abu Dhabi.
• Strong communication skills, both is Arabic & English
• A keen eye for identifying potential leads.
• Excellent negotiation skills to convert qualified leads into customers.
• Good interpersonal, communication, and presentation skills.
• Highly energetic, self-starter with a purpose-driven, result-oriented attitude.
• Empathy and ability to understand customer viewpoint and customer service.
• Skilled at building rapport, opening doors, and understanding the business requirements of senior decision-makers.